Improving Call Center Performance with Automation Anywhere Interactive Forms

June 5, 2020

Learn how Automation Anywhere Robotic Process Automation (RPA) and interactive forms can increase customer satisfaction and employee productivity by simplifying the customer service experience.

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Getting to Scale: Three Automation Imperatives
Getting to Scale: Three Automation Imperatives

IBM is addressing new operational challenges, including volatile demand, industry disruption, and workforce...

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