TreasuryONE

PROFILE ORGANIZATION:

TreasuryONE is a leading treasury outsourcer that delivers premier treasury services. In doing so, they provide financial value for organizations throughout South Africa. TreasuryONE’s treasury clients experience a combination of world-class technical and operations services. These include treasury-management technology systems services, and foreign exchange rate risk management and execution services.

CHALLENGE:

Business customers are discovering that robotic process automation (RPA) allows them to do things cheaper in house, forcing traditional outsourcing firms to provide commodity services at lower prices. TreasuryONE realized they needed to automate as much as possible to respond to the disruption occurring in the industry. They decided to focus on things that only humans can do, such as building relationships and adding value through judgment and creativity. This would differentiate them from transactional or workforce outsourcers that compete on price alone.

SOLUTION: 

TreasuryONE leverages RPA from Automation Anywhere to eliminate the repetitive manual aspects of its back-office operations, including performing settlements and sending out deal confirmations. This allows workers to focus more on customer relationships, and it enables the company to scale its business fast to stay on top of the market.

BENEFITS:

  • 100% Reduction in errors
  • 4 End-to-end, business critical processes automated
  • 70 Weekly hours refocused on Customer Satisfaction
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