Global Supply Chain & Logistics Company

PROFILED ORGANIZATION:

The world’s leading supply chain and logistics provider with a demonstrated track record in providing best in class freight and logistics services along with presence in over 100 countries.

CHALLENGE:

A global supply chain and logistics leader decided to automate their back office document management to accelerate shipment cycle times and increase customer satisfaction scores.

SOLUTION:

With Automation Anywhere RPA and bots, the global supply chain and logistics leader was able to instantly and with low error distribute and process shipment documents instead of depending on error-prone and slow manual document processing. Within one month, the global supply chain and logistics leader was able to deliver shipments at a radically faster rate and improve customer satisfaction scores.

BENEFITS:

  • $420K in cost savings in the first year alone
  • 26,400 manual hours saved annually
  • 264,000 shipments delivered at radically faster and lower error rates
  • 540,000 documents processed annually
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Everest Group PEAK Matrix Report 2018
Everest Group PEAK Matrix Report 2018

Everest Group PEAK Matrix for Robotic Process Automation (RPA) Technology Vendors